System Engineer 2 - Web Services Engineer

Annapolis Junction, MD

Full Time

Experienced

Position Description

Installation and Configuration: Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
Maintenance and Upgrades: Regularly update and patch web servers to ensure they are secure and performing optimally.
Monitoring and Performance Tuning:
- Monitor server performance and troubleshoot issues to ensure high availability and reliability.
- Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
Security Management: Implement and maintain security measures to protect web servers from threats and vulnerabilities.
Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
Documentation: Maintain accurate documentation of configurations, procedures, and policies.
Collaboration: Work closely with development and IT teams to support web application deployments and ensure smooth operation.
User Support: Provide support to users and developers for web server-related issues and inquiries.
Ticket-Based Support: Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
Customer Service: Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
Automation and Scripting: Develop and maintain automation scripts to streamline server management tasks.
Compliance:
- Ensure that web server operations comply with organizational policies and industry standards.
- Maintain compliance with DISA (Defense Information Systems Agency) standards and guidelines.

Mandatory Skills:

Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
Experience with monitoring tools and performance tuning.
Familiarity with CI/CD pipelines and DevOps practices.
Familiarity with database management systems (e.g., MySQL, PostgreSQL).
Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.

Certification Required:
IAT Level II cert required
CompTIA Security+ CE

Experience:
HS or GED + 19 Years experience
Bachelors + 14 Years experience

Clearance Required:
TS/SCI FS poly

Position requires a TS/SCI.

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